1. The provisions contained in these 'Wagering Rules' are subject to change without notice. It is the responsibility of any person seeking to rely on these Wagering Rules to ensure that they are making reference to the most recent version of our Wagering Rules by visiting the Southern Cross Bet Website.
2. Where they appear in these General Terms & Conditions, the following terms and expressions have the meaning attributed to them in this Clause:
   1. "Customer" means a registered holder of a Southern Cross Bet Customer Account.
   2. "Customer Credentials" means your Southern Cross Bet User ID and Password.
   3. "Southern Cross Bet Platform" means, collectively, each of Southern Cross Bet's wagering channels including the:
      1. Southern Cross Bet Website;
      2. Southern Cross Bet Mobile Site; and
      3. Southern Cross Bet Mobile App.
   4. "Southern Cross Bet Rules" means any rules from time to time promulgated by Southern Cross Bet in respect of the Southern Cross Bet Platform and its use, and include:
      1. The General Terms & Conditions; and
      2. These Southern Cross Bet Wagering Rules.
   5. "Southern Cross Bet Website" means our wagering website located at www.southerncrossbet.com.au.
3. Any references to "you" or "your" in these General Terms & Conditions is a reference to a Southern Cross Bet Customer.
4. Any references to "we", "us" or "our" in these General Terms & Conditions is a reference to Southern Cross Bet.
5. By opening a Southern Cross Bet Customer Account, you agree to be bound by the terms and conditions set out hereunder and the Southern Cross Bet General Terms & Conditions.
6. These 'Wagering Rules' shall be governed by, and construed in accordance with, the Laws of the State of New South Wales and, in the event of any dispute arising from or in connection with these Rules, Southern Cross Bet and the Customer irrevocably submit to the exclusive jurisdiction of the courts of New South Wales.
7. You agree that it is your responsibility to pay any tax or duty imposed on you by any competent authority in connection with your wagering activity.
8. All funds deposited into a Customer Account must be turned over (once) in full before that Customer will be permitted to withdraw funds from the relevant Customer Account.

1. To the maximum extent permitted by law, Southern Cross Bet excludes all warranties (express or implied) relating to its wagering business and shall not have any liability for direct, indirect or consequential loss, damage, expense or injury suffered by any Customer.
2. Without prejudice to any other Rule, the maximum aggregated liability of Southern Cross Bet in respect of any liability arising under or in connection with these rules, howsoever arising (including by way of contract and/or under an indemnity in tort including negligence or any other theory of law) shall be limited to the total amount of the wager giving rise to the dispute.

1. We reserve the right to void any or all wagers and/or close the Customer Account of any individual or group attempting to defraud Southern Cross Bet by any means including, without limitation, through the manipulation of the 'Official Prices', or the totalisator pools and associated dividends in any jurisdiction.
2. We reserve the right to, at any time, refuse any bet (or part of any bet) at our sole and absolute discretion and without advance notification, subject only to the Australian Rules of Racing and the Rules of Racing of Racing New South Wales. Circumstances in which we may refuse a Customer's bet include but are not limited to where the Customer is, or where we reasonably believe the Customer is:
   1. Less than eighteen (18) years of age;
   2. Placing the bet on behalf of a person who is or may be less than eighteen (18) years of age;
   3. Placing the bet on behalf of a person other than the holder of the Customer Account in which the bet is placed;
   4. Using a 'robot' or any other automated process or application to place the bet;
   5. Allowing, or has allowed, their Customer Account to be accessed, used or operated by any persons or entities other than the Customer;
   6. In breach of these Rules;
   7. In breach of any applicable law;
   8. Attempting to take a dividend that has changed since the bet was submitted; and
   9. Attempting to place a wager on an event that has closed.
3. We reserve the right to refuse or cancel any bet where that bet was placed at a dividend which is objectively in error including, without limitation, where there is a misplaced decimal point or a match posted with the wrong favourite. In the event that we do elect to cancel such a bet or bets, we will use our best endeavours to notify affected Customers of the cancellation of their bets by email and/or telephone prior to the commencement of the event, however, any failure to do so will not prejudice our right to cancel the bet.
4. We reserve the right to refuse any bet where the requested bet would present an unacceptable liability/risk to our Business. The acceptability of the liability/risk shall be determined at the sole and absolute discretion of Southern Cross Bet.
5. We reserve the right to refuse or cancel any bets or deposits, restrict a Customer from accessing or withdrawing deposited or accrued funds, and to withhold winnings in respect of successful wagers, where:
   1. We reasonably suspect that the Customer account has been unlawfully funded including via the misuse or fraudulent use of a credit card or other payment method. In such circumstances, Southern Cross Bet further reserves the right to report the suspicious banking activity (including the details of the perpetrator) to any relevant authority, and to thereafter temporarily suspend or permanently close the relevant Customer Account/s.
   2. We discover, or reasonably suspect, that the Customer resides at the same address, or is accessing their Customer Account from the same IP Address, as another existing or previous Southern Cross Bet Customer. Such activity is deemed a breach of Southern Cross Bet's 'Know Your Customer (KYC)' policy which is a condition of our wagering licence.
   3. A Customer fails to promptly respond to any attempt by Southern Cross Bet to contact them regarding the verification of their identity or banking credentials, the provenance of any deposited funds, or any other activity in their Customer Account. Such a failure to respond is deemed a breach of Southern Cross Bet's 'Know Your Customer (KYC)' policy which is a condition of our wagering licence.

1. Placement & Acceptance of Wagers
   1. All wagers placed with Southern Cross Bet are taken to be placed and accepted in the State of New South Wales notwithstanding the location of the Customer at the time of submitting a bet request.
   2. In the event that Southern Cross Bet elects to reject part of a requested bet, the Customer irrevocably consents to the submission and acceptance of the balance of said bet.
   3. Event dates and start times as published by Southern Cross Bet are indicative only. Except in the case of 'in-play wagering', wagers will only be accepted on an event until the earlier of:
      1. The advertised start time of the event;
      2. The actual start time of the event; and
      3. Any other time for the closure of betting as specified by Southern Cross Bet.
   4. Southern Cross Bet reserves the right to cancel any bet that has been submitted after the commencement of the relevant event.
   5. In the event a leg of a multi is voided. In a normal multi, or a same game multi, the bet will still stand, and the multi will be converted to a bet option comprising of the selections of the remaining legs at the new calculated price.
   6. In the event of a draw where there is no draw listed in the market, and no sport specific rule is listed, dead heat rules apply to both singles and multis.
2. Internet Betting
   1. Where a Customer has submitted a bet request via the Internet on any of our online wagering channels, said bet is taken to be accepted upon receipt of the confirmation (and accompanying 'Ticket Number') by the Customer.
3. Telephone Betting
   1. Owing to the additional resources required for the operation of a telephone betting service, Southern Cross Bet will not accept bet requests via the telephone where the requested stake is less than $10.00.
   2. Where a Customer submits a bet request via the telephone:
      1. The Customer is wholly responsible for accurately quoting the details of their Southern Cross Bet Customer Account (including their Customer Credentials) to the Southern Cross Bet operator; and
      2. The Southern Cross Bet operator will read-back the details of the requested bet to the Customer before the requested bet is accepted; and
      3. The bet is deemed to have been accepted if the Customer either:
         • Verbally confirms or assents to the bet after it is read-back to them by the Southern Cross Bet operator; or
         • Fails to immediately or promptly indicate their disagreement with the the details of the requested bet as read-back to them by the Southern Cross Bet operator.
   3. In the event that a telephone communication between a Southern Cross Bet representative and a Customer is interrupted (for any reason whatsoever) during the course of said Customer submitting a bet request, any unconfirmed bet will be deemed not to have been accepted and will not stand. In such circumstances, it is the responsibility of the Customer to contact us to either obtain a confirmation of the requested bet, or to re-submit their bet request.
   4. Southern Cross Bet will record all telephone communications with Customers including where the Customer is placing a bet, lodging a complaint, or otherwise making a query in respect of their Customer Account. The Customer irrevocably agrees to such recordings being made. If there is dispute between Southern Cross Bet and the Customer regarding a telephone bet or interaction, and that dispute cannot be resolved between the parties, the Customer agrees that the recording/s may be made available to any adjudicator or authority enlisted to resolve the dispute. Southern Cross Bet will retain all voice recordings securely in accordance with our various privacy obligations.
4. Modification and/or Cancellation of Bets
   1. Southern Cross Bet may, at its sole and absolute discretion, agree to the modification, cancellation or voiding of a standing wager prior to the commencement of any event to which the relevant wager relates. If a Customer wishes to modify, cancel or void a standing wager, they should contact Southern Cross Bet as soon as possible after the placement of the relevant bet.
   2. For the avoidance of doubt, Southern Cross Bet Management will not agree to the modification, cancellation or voiding of a standing wager after the commencement of any event to which the relevant wager relates.
   3. If any Customer bets are voided pursuant to these Wagering Rules:
      1. The amount of the voided bets shall be refunded to the Customer's Account; and
      2. The payout in respect of any affected Multi-Leg Bets will be recalculated to take account of the voided leg or legs.
   4. Customers are responsible for the security of their Southern Cross Bet Customer Account, as well as for all of the activity connected to it or conducted within it. Any wagers submitted via the Internet using a Southern Cross Bet Customer Account, or via the Telephone having quoted a Southern Cross Bet Customer's Customer Credentials, will be deemed to have been validly submitted by the relevant Customer and, once accepted, may not be modified, cancelled or voided except at the sole and absolute discretion of Southern Cross Bet Management.
5. 'In-Play' Betting
   1. 'In-Play Betting' (a.k.a. Live Betting) refers to a continuous form of betting whereby Customers are able to place bets after the commencement of an event.
   2. In compliance with the Interactive Gambling Act 2001 (Cth) and other prevailing legislation, we do not accept or allow the submission of in-play wagers via any online wagering channel. All in-play wagers must be placed via the telephone.
   3. We do not warrant that we will offer In-Play Betting on every event, or at all.
   4. In order to request and/or place an 'in-play' wager, Customers must contact us via telephone to obtain a quote on any available In-Play Betting options.
   5. All wagers made 'in-play' shall be subject to the same rules applicable to pre-match wagering on the relevant event unless otherwise stated by Southern Cross Bet Management.
   6. While we make every effort to ensure the accuracy of the scores and event statuses of the 'In-Play' / 'Live' events displayed on the Southern Cross Bet platform, we provide no warranty that these scores and event statuses will be correct and we accept no liability for any losses or damages allegedly arising from any errors or inaccuracies.
6. Payout Limits
   1. Southern Cross Bet may elect, at its sole and absolute discretion, to pay a Customer more than the Payout Limits prescribed in this Clause.
   2. Racing
       

      Win

      Place

      Quinella & Exacta

      Trifecta & First 4

      Quadrella
      Metropolitan
      (Thoroughbreds)

      $20,000

      $5,000

      $5,000

      $20,000

      $40,000
      Provincial/Country
      (Thoroughbreds)

      $5,000

      $2,000

      $2,000

      $3,000

      $10,000
      All Greyhound
      Racing

      $2,000

      $1,000

      $1,000

      $2,000

      $5,000
      All Harness
      Racing

      $2,000

      $1,000

      $1,000

      $2,000

      $5,000
      1. Unless otherwise agreed or elsewhere stated in writing, the maximum amount that Southern Cross Bet will be obliged to payout to a Customer on any single racing - notwithstanding the number or amount of wagers placed by that Customer on said event - shall be limited as follows:
      2. Notwithstanding the dividend declared by any Australian TAB, the maximum dividend that Southern Cross Bet will be obliged to pay out in respect of any 'Tote' or 'Tote-Derivative' Win or Place bet shall not exceed $151.00.
      3. In the case of any 'Tote' or 'Tote-Derivative' product (including, without limitation, Racing Exotics), Southern Cross Bet reserves the right to limit the total payout to a Customer in respect of a successful wager to the total amount held in the relevant Victorian TAB pool.
   3. Sport
      1. Notwithstanding anything else contained in these Rules, the maximum amount that Southern Cross Bet will be obliged to payout to a Customer on any single wager on a sporting event shall not exceed $10,000.00 regardless of the Customer's stake.

Southern Cross Bet Wagering Products (Racing)

1. Southern Cross Bet offers a vast array of wagering products and bet types on Thoroughbred, Harness and Greyhound Racing. These include:
   Best Tote + Starting Price (BT3SP)

   The Customer will be paid out at the greater of:

   • The highest of the dividends declared by the Victorian TAB, the Victoria TAB and the Queensland TAB; and
   • The 'Official Starting Price'.

   For 'Each-Way' wagers placed on the 'Best Tote + SP' product, the place portion of the wager will be paid out at the dividend specified on the Betslip.
   Best of Three Totes (BT3)

   The Customer will receive the highest of the dividends declared by the Victorian TAB, the Victoria TAB and the Queensland TAB.
   For 'Each-Way' wagers placed on the 'Best of 3 Totes' product, the place portion of the wager will be paid out at the dividend specified on the Betslip.
   Best of Two Totes (BT2)

   The Customer will be paid out at the highest of the dividends declared by the Victorian TAB and the Victoria TAB.
   For 'Each-Way' wagers placed on the 'Best of 2 Totes' product, the place portion of the wager will be paid out at the dividend specified on the Betslip.
   Win & Place Tote +5%

   The Customer will be paid out at the dividend declared by the Victorian TAB and receive an extra sum equal to 5% of their profit from the relevant bet.
   For example, if a Customer places a winning $50 'Win Tote + 5%' on a runner with a Victorian TAB dividend of $10, the Customer's payout will be:
             =     ( 50 x 10 ) + ( 0.05 x ( 50 x 10 - 50 ) )
             =     $522.50
   Middle Tote

   The Customer will be paid out at the median dividend declared by the Victorian TAB, the Victoria TAB and the Queensland TAB.
   For 'Each-Way' wagers placed on the 'Middle Tote' product, the place portion of the wager will be paid out at the 'Middle Tote (Place)' dividend.
   Fixed Odds

   The Customer will be paid out at the dividend available and taken at the time of bet placement. 'Fixed Odds (Win)' and 'Fixed Odds (Place)' dividends are not subject to fluctuation after acceptance of the wager.
   Fixed Win & Place odds are available on the Southern Cross Bet website and once confirmed are not subject to fluctuation.
   For 'Each-Way' wagers placed on the 'Fixed Odds' product, the place portion of the wager will be paid out at the dividend specified on the Betslip.
   Top Fluctuation (TF)

   The Customer will be paid out at the highest dividend forming part of the Official Price Fluctuations as posted by the racing authority of the State in which the race is being run.
   For the avoidance of doubt, the 'Pre-Post Fluctuations' displayed on the Southern Cross Bet website prior to the first call of the Official Price Fluctuations are not taken into consideration when determining the Top Fluctuation.
   'Top Fluctuation' betting will be available only until the first call of the Official Price Fluctuations (ordinarily 20-25 minutes prior to the commencement of a racing event).
   'Each-Way' betting with the 'Top Fluctuation' product will only available on selected races, which races will be designated at the sole discretion of Southern Cross Bet Management. In the event that 'Each-Way' betting is available on a 'Top Fluctuation' wager, the place portion of the wager will be paid out at the dividend specified on the Betslip.
   Multi-Leg Bets

   A 'Multi-Leg Bet' (also known as an 'Accumulator' or an 'All-Up') is the combination of two or more bets into a single wager. The dividend of a 'Multi-Leg Bet' is derived by multiplying the dividends of each of the individual bets comprising the 'Multi-Leg Bet'.
   'Multi-Leg Bets' may not contain any interdependent legs unless they form part of a 'Same-Race Multi'.
   Southern Cross Bet accepts 'Multi-Leg Bets' of up to ten (10) legs. Southern Cross Bet will not accept 'Multi-Leg Bets' with a dividend exceeding $10,001.00.
   Racing Exotics

   Southern Cross Bet may offer the following Racing exotic bet types:

   • Quinella
   • Exacta
   • Trifecta
   • First Four; and
   • Quadrella.

   For all racing exotics, the Customer will receive the dividend declared by the Victorian TAB.
   See the section hereunder labelled 'Racing Exotics' for more information on the rules relating specifically to Racing Exotics.

Abandonments & Relocations

1. If a meeting is abandoned or postponed to another date, single bets are void and wagers will be refunded. Affected MultiBets will be recalculated excluding that leg.
2. Where a race meeting is transferred from one racecourse or surface to another, or a distance changes, on the same racing day, all betting rules and limits will apply as if the meeting was not transferred providing the same scratchings remain in tact. Ie bets previously placed will stand. However as a gesture of goodwill if a customer rings prior to the race we are open to cancelling a wager on a case by case scenario.
3. In the event a change of course or surface change occurs, and scratched runners are reinstated, all previous bets taken on the race are void.
4. Regardless of whether a 'Futures event(All in betting)' has been abandoned, postponed or transferred from the original date, all bets placed pre the barrier draw stand until the completion of the event. All bets placed after the final field is announced will be subject to refund and members must resubmit new wagers on the event.

Scratchings

1. A 'scratching' occurs when a horse is withdrawn from a race in which it is nominated.
2. If a runner is scratched after the declaration of the final field of a given race:
   1. All wagers that were placed on the scratched runner prior to the declaration of the final field will be deemed to have been taken on an 'All-In' basis and therefore be deemed losing bets;
   2. All wagers that were placed on the scratched runner after the declaration of the final field will be voided;
   3. All 'Fixed Odds', 'Top Fluctuation' and other fixed price wagers placed after the declaration of the final field on any runners remaining in the field will be subject to a Deduction (with said Deduction to be calculated in accordance with the Southern Cross Bet Schedule of Deductions (see below)).
3. 'Favourite v Field' Markets
   1. In the event that the 'Favourite' listed in the 'Favourite v Field' market is subsequently scratched, all wagers placed in that market (while that runner was the nominated 'Favourite') will be voided and the amount of those bets refunded to the Customer.
   2. In the event that any runner other than the listed/nominated 'Favourite' is scratched after bet placement:
      • Any wagers placed on the nominated 'Favourite' will be subject to a standard Deduction calculated in accordance with the Southern Cross Bet Schedule of Deductions; and
      • Any wagers placed on the 'Field' will be subject to an inverse Deduction (i.e. the dividend will increase by the amount of the Deduction) to compensate the Customer for the reduced probability of the 'Field' bet being successful.
   3. Southern Cross Bet may, at its discretion, agree to the cancellation or voiding of a 'Favourite v Field' wager if the Customer contacts Southern Cross Bet prior to the commencement of the relevant event.

'Dead Heat' Rule (Racing)

1. In the event of a 'Dead Heat' (i.e. where two or more runners in an event are declared to have finished tied), unless a 'Dead Heat' was an available betting option:
   1. Any 'Fixed Odds', 'Top Fluctuation','Official Starting Price' or other fixed price wagers on the tied runners will be paid out at the face value of the relevant wagering ticket divided by the number of runners involved in the Dead Heat; and
   2. Any wagers on 'Tote' or 'Tote-Derivative' products will be paid out in accordance with the dividends declared by the TABs (which will have been adjusted to account for the 'Dead Heat').
2. For the avoidance of doubt, for the purposes of the 'Dead Heat Rule (Racing)':
   1. Wagers on 'Top Fluctuation' and 'Official Starting Price' products are deemed to be 'Fixed Odds' wagers; and
   2. Any 'Fixed Odds' component of a 'Tote-Derivative' Wagering Product such as, for example, the Official Starting Price component of a 'Best Tote + SP' wager, shall be calculated as if it were a 'Fixed Odds' wager.

'Fixed Odds' Betting

1. Where there are eight (8) or more runners in a given race, 'Fixed Odds (Place)' wagers (including where the place component of any fixed price 'Each-Way' bet is to be paid at the 'Fixed Odds (Place)' dividend) will be paid in respect of the 1st, 2nd and 3rd placegetters.
2. Where there are seven (7), six (6) or five (5) runners in a given race, 'Fixed Odds (Place)' wagers (including where the place component of any fixed price 'Each-Way' bet is to be paid at the 'Fixed Odds (Place)' dividend) will be paid only in respect of the 1st and 2nd placegetters.
3. Where there are less than five (5) runners in a given race (including where the field is reduced as a result of late scratchings), all 'Fixed Odds (Place)' wagers (including the place component of any fixed price 'Each-Way' if said component is to be paid at the 'Fixed Odds (Place)' dividend) will be voided.

'Tote' & 'Tote-Derivative' Betting

1. In the event that trading in one or more of the totalisator pools is suspended or interrupted, Southern Cross Bet reserves the right to (at its discretion) either:
   1. Postpone the resulting of any wager contingent on any of said totalisator pools until such time as the suspension or interruption is resolved; or
   2. Exclude or disregard the totalisator pool or pools that is/are suspended or interrupted, and result any contingent wagers solely on the basis of the totalisator pool or pools that have not experienced any interruption of trading. (For example, if the New South Wales Tote is experiencing an outage, Southern Cross Bet may elect to:
      • Pay out successful 'Best Tote' wagers as the best of only the Victorian and Queensland totes; and/or
      • Pay out successful 'Middle Tote' wagers as the average of the Victorian and Queensland totes.
2. Payout Limits / Adjustments
   1. Southern Cross Bet may, at its discretion, place a limit on the payout in respect of any 'Tote' or 'Tote-Derivative' wager where:
      • Any of the Australian TABs has declared an irregular dividend relative to either the Official Starting Price or any of the dividends declared by the other Australian TABs; or
      • Where there is a reasonable suspicion of the totalisator pools having been manipulated.
   2. In the event that one of the Australian TAB's returns an elevated dividend owing to their foregoing of their normal take out (whether for promotional reasons or otherwise), Southern Cross Bet reserves the right to exclude or ignore that elevated dividend for the purposes of calculating the payout of any 'Tote' or 'Tote-Derivative' wager.
   3. If the total amount of any totalisator pool for any product is less than five hundred dollars ($500.00), Southern Cross Bet may, at it sole and absolute discretion, disregard such totalisator pool in the calculation of any 'Tote' or 'Tote-Derivative' dividend.
   4. Southern Cross Bet may, at its discretion, place a limit on the payout in respect of any 'Tote' or 'Tote-Derivative' wager such that the dividend at which a Customer's wager is paid will not be more than 50% greater than (i.e. 1.5 times) the amount of the lowest of the dividends declared by the three Australian TABs.
   5. In the event that any tote dividend is more than 50% higher than either the Official Starting Price or any of the dividends declared by the other Australian TABs, Southern Cross Bet may exclude or disregard the irregular dividend for the purposes of calculating the payout of any 'Tote' or 'Tote-Derivative' wager.
   6. Southern Cross Bet reserves the right to cancel any 'Tote' or 'Tote-Derivative' wager of a Customer where that Customer or their associates have manipulated any of the totalisator pools.
   7. If, pursuant to this Clause, any tote dividend/s has/have been excluded or disregarded for the purposes of calculating the payout of any 'Tote' or 'Tote-Derivative' wager, the following rules shall apply:
      • Successful 'Best Tote' wagers will be paid out on the basis of those tote dividends that have not been excluded or disregarded; and
      • Successful 'Middle Tote' wagers will be paid out as the average of those tote dividends that have not been excluded or disregarded.
   8. If it is reasonably believed that any of the totalisator pools have been manipulated, all 'Tote' or 'Tote-Derivative' wagers will be paid out as 'Middle Tote' except where all three totalisator pools have been manipulated in which event Southern Cross Bet will be pay 5% over the closing fixed price dividend.
3. 'Tote-Derivative (Place)' Betting
   1. 'Tote-Derivative (Place)' dividends shall be paid in respect of any runner for which the Victorian TAB declares a place dividend.
   2. Notwithstanding the dividends declared by any Australian TAB, Southern Cross Bet reserves the right to apply a cap on, and downwardly adjust, any 'Tote-Based (Place)' dividend such that the 'Tote-Based (Place)' dividend of a runner does not exceed the 'Tote-Based (Win)' dividend of said runner (as declared by any of the three TABs).

Racing Exotics

1. Southern Cross Bet accepts wagers on the following Racing Exotic bet types:
   Quinella

   A Quinella is when the Customer has predicted the two runners that placed first and second, irrespective of the specific order in which those runners finished.
   Exacta

   An exacta is when the Customer has predicted the two runners that placed first and second in the correct order.
   Trifecta

   A Trifecta is when the Customer has predicted the three runners that placed first, second and third in the correct order.
   First Four

   A First Four is when the Customer has predicted the four runners that placed first, second, third and fourth in the correct order.
   Quadrella

   A Quadrella (or 'Quaddie') is when the Customer has predicted the winners of the four races designated by the Victorian TAB as forming part of the Quadrella.
2. For all racing exotics, the Customer will receive the dividend declared by the Victorian TAB.
3. In the event of a 'jackpot':
   1. If the Customer has a Unit Stake of greater than 1, the Customer will receive the dividend derived by dividing the amount of the Victorian TAB jackpot by the Customer's Unit Stake; or
   2. If the Customer has a Unit Stake of less than 1, the Customer will receive the dividend derived by multiplying the amount of the Victorian TAB jackpot by the Customer's Unit Stake.
4. In the unlikely event that the Victorian TAB is not offering racing exotics in the location in which the Customer's exotic wager is struck, the Customer will receive the lowest of the dividends declared by the Victoria TAB and Queensland TAB.
5. Southern Cross Bet reserves the right to limit the total payout to a Customer in respect of a successful racing exotics wager if the total amount to be paid out to a Customer would exceed the total amount held in the relevant Victorian TAB pool. In such an event, Southern Cross Bet may, acting in its sole and absolute discretion, limit the total payout to an affected Customer to the total amount held in said Victorian TAB pool.
6. Except in the case of Quadrella bets, if a runner forming part of a Customer's exotics selections is either scratched or declared a 'non-runner' after the placement of the wager, the Customer will receive a refund in respect of every combination that includes the scratched runner.
7. In the case of Quadrella bets, if the Customer's Quadrella selections include a runner or runners that is/are later scratched, the 'substitute' (as nominated by the Victorian TAB) will be added to the Customer's selections in place of each of the Customer's selections that have been scratched.

Jockey & Box Challenges

1. Jockey & Box Challenge wagers will be available only on selected meetings and on a 'Win Only' basis.
2. Jockeys / Boxes accrue points in a 'Jockey/Box Challenge' on the basis of three points for a win, two points for finishing second, and one point for finishing third. The jockey/box that accrues the most points will be declared the winner of the 'Jockey/Box Challenge'.
3. In the event that two or more jockeys/boxes tie for victory in the 'Jockey/Box Challenge', the 'Dead Heat Rule (Racing)' will apply.
4. Wagers placed on a jockey/box that does not take part in at least one (1) race in the relevant meeting will be voided.
5. In the event that a race meeting, or any race comprising that meeting, is postponed, abandoned or declared a 'no-race' by stewards, all wagers in a 'Jockey/Box Challenge' market will be voided unless, at the time of the postponement, abandonment or the first declaration of a 'no-race', a jockey/box has a wholly unassailable lead in the Jockey/Box Challenge in which event all wagers (both successful and unsuccessful) will be settled as if the meeting had proceeded to completion. In the event of an abandonment, postponement or "no -race" and a  jockey / box has a lead in which a tie is the worst-case-scenario, all relevant bets shall be voided regardless.
6. In the case of 'Box Challenge' markets, points are accrued on the basis of the runner's rug number regardless of which 'box' the runner actually starts from.
7. In the case of 'Jockey/Box Challenge - Exact Score' markets, if there is a tie for victory in the 'Jockey/Box Challenge' - and accordingly no winning score - all wagers placed in the market will be deemed to have lost.

Deductions

1. A 'Deduction' is a reduction in the fixed price dividend taken by a Customer owing to one or more of the other runners in the same event being withdrawn (i.e. scratched).
2. A fixed price wager may be eligible for a Deduction if:
   • The wager was placed after the declaration of the final field for the relevant event; and
   • The relevant scratching occurs after the wager was placed.
3. The following table details the amount of the Deduction that will be applied to all eligible fixed price wagers (except those wagers placed on Victorian Thoroughbred Racing where Racing Victoria's Victorian Official Deductions will be applied). In the following table:
   • Column A represents the dividend of the scratched runner at the time of its scratching;
   • Column B is Deduction applicable to the Customer's 'Fixed Odds' dividend;
   • Column C is the Deduction applicable to the Customer's 'Fixed Odds (Place)' dividend in a market where 'Place' bets are being paid in respect of the 1st, 2nd and 3rd placegetters;
   • Column D is the Deduction applicable to the Customer's 'Fixed Odds (Place)' dividend in a market where 'Place' bets are being paid only in respect of the 1st and 2nd placegetters.
   A

   B

   C

   D
   1.05

   0.80

   0.30

   0.44
   1.06

   0.80

   0.30

   0.44
   1.07

   0.80

   0.30

   0.44
   1.08

   0.80

   0.30

   0.44
   1.09

   0.80

   0.30

   0.44
   1.10

   0.80

   0.30

   0.44
   1.12

   0.80

   0.30

   0.44
   1.14

   0.80

   0.30

   0.44
   1.16

   0.80

   0.30

   0.44
   1.18

   0.79

   0.30

   0.44
   1.20

   0.78

   0.30

   0.44
   1.22

   0.77

   0.30

   0.44
   1.24

   0.75

   0.29

   0.43
   1.26

   0.74

   0.29

   0.43
   1.28

   0.73

   0.29

   0.43
   1.30

   0.72

   0.29

   0.42
   1.35

   0.69

   0.29

   0.42
   1.40

   0.67

   0.28

   0.41
   1.45

   0.64

   0.28

   0.41
   1.50

   0.62

   0.28

   0.40
   1.55

   0.60

   0.27

   0.39
   1.60

   0.58

   0.27

   0.39
   1.65

   0.57

   0.27

   0.38
   1.70

   0.55

   0.27

   0.38
   1.75

   0.53

   0.26

   0.37
   1.80

   0.52

   0.26

   0.37
   1.85

   0.51

   0.26

   0.36
   1.90

   0.49

   0.25

   0.36
   1.95

   0.48

   0.25

   0.35
   2.00

   0.47

   0.25

   0.35
   2.05

   0.46

   0.25

   0.35
   2.10

   0.45

   0.24

   0.34
   2.15

   0.43

   0.24

   0.34
   2.20

   0.42

   0.24

   0.33
   2.25

   0.42

   0.24

   0.33
   2.30

   0.41

   0.24

   0.33
   2.35

   0.40

   0.23

   0.32
   2.40

   0.29

   0.33

   0.32
   2.45

   0.38

   0.23

   0.32
   2.50

   0.37

   0.23

   0.31
   2.60

   0.36

   0.22

   0.30
   2.70

   0.35

   0.22

   0.30
   2.80

   0.33

   0.21

   0.29
   2.90

   0.32

   0.21

   0.29
   3.00

   0.31

   0.21

   0.28
   3.10

   0.30

   0.20

   0.27
   3.20

   0.29

   0.20

   0.27
   3.30

   0.28

   0.20

   0.26
   3.40

   0.27

   0.19

   0.26
   3.50

   0.27

   0.19

   0.25
   3.60

   0.26

   0.19

   0.25
   3.70

   0.25

   0.19

   0.25
   3.80

   0.25

   0.18

   0.24
   3.90

   0.24

   0.18

   0.24
   4.00

   0.23

   0.18

   0.23
   4.20

   0.22

   0.17

   0.23
   4.40

   0.21

   0.17

   0.22
   4.60

   0.20

   0.16

   0.21
   4.80

   0.19

   0.16

   0.21
   5.00

   0.19

   0.16

   0.20
   5.50

   0.17

   0.15

   0.19
   6.00

   0.16

   0.14

   0.18
   6.50

   0.14

   0.13

   0.16
   7.00

   0.13

   0.12

   0.16
   7.50

   0.12

   0.12

   0.15
   8.00

   0.12

   0.11

   0.14
   8.50

   0.11

   0.11

   0.13
   9.00

   0.10

   0.10

   0.13
   9.50

   0.10

   0.10

   0.12
   10.00

   0.09

   0.10

   0.12
   11.00

   0.08

   0.09

   0.11
   12.00

   0.08

   0.08

   0.10
   13.00

   0.07

   0.08

   0.09
   14.00

   0.07

   0.07

   0.09
   15.00

   0.06

   0.07

   0.08
   16.00

   0.06

   0.07

   0.08
   17.00

   0.05

   0.06

   0.07
   18.00

   0.05

   0.06

   0.07
   19.00

   0.05

   0.06

   0.07
   20.00

   0.05

   0.05

   0.06
   21.00

   0.04

   0.05

   0.06
   26.00

   0.03

   0.04

   0.05
   31.00

   0.03

   0.03

   0.04
   41.00

   0.02

   0.03

   0.03
   51.00

   0.01

   0.01

   0.01

Minimum Bet Limits (Racing)

1. The amount that a Customer is able to stake on any wager will be determined on a case-by-case basis by Southern Cross Bet Management depending on the event on which the wager is placed and the prevailing market conditions.
2. Southern Cross Bet will attempt to satisfy all bet requests but may, at its sole and absolute discretion, reject or partially accept certain bet requests subject to any 'Minimum Bet Limits' applicable to the relevant event.
3. Minimum Bet Limits
   1. A number of Australian wagering control bodies prescribe 'Minimum Bet Limits' for the benefit of punters.
   2. For events to which a 'Minimum Bet Limit' applies, Southern Cross Bet are obliged to accept wagers in which a Customer's potential profit is below the specified threshold.
   3. 'Minimum Bet Limits' apply only to Fixed Odds bets. They do not apply to bets on 'Top Fluctuation', 'Best of the Best', 'Tote' or 'Tote-Derivative' products, racing exotics, or multi-leg bets.
   4. Click here to view detail of the currently prescribed 'Minimum Bet Limits'

Same-Race Multis

1. In the event that one or more of the selections comprising a Same-Race Multi bet is scratched, the relevant bet will be voided and the amount of the stake refunded to the Customer.
2. If a Customer has placed a Same-Race Multi bet on a race in which a runner is scratched and the scratched runner or runners do not form part of the Customer's Same-Race Multi, standard Racing deductions will apply and the Customer's Same-Race Multi dividend will be recalculated to take account of the scratched runners.
3. In the event of a dead-heat in one or more of the legs comprising a Same-Race Multi, the 'Dead Heat Rule (Racing)' will apply.

Please also refer to the Office of Liquor, Gaming and Racing (OLGR) website for a comprehensive list of sports betting rules, found here.

1. Athletics
   1. Betting on the winner of an event is offered on an "All-In" basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meet.
   2. All bets will be paid on the official result as per the podium presentation. However, if a protest occurs and the official results change inside of 24 hours, then the event will be re-settled. No doping cases will be considered and as such, the result available 24 hours after the event will be deemed binding regardless of further protests or changes to the official result.
   3. A participant that is disqualified due to an infringement (e.g. False Start) will be deemed to have taken part in the event.
   4. For head-to-head matchups, both competitors must start the event.
2. Australian Rules Football (AFL)
   1. Payouts are based on the official declared result. Any extra time played is included for betting purposes. For matches without extra time, a draw is always included for margin betting and any bets placed on either team to win by a margin will be considered losing bets in the case of a draw (NB This does not include Tri Bets, where the Any Other Option will pay). In these matches, any bet placed on either side at the head-to-head option is paid in accordance with the 'dead heat rule' ie Half Face Value of the Ticket.
   2. When a match is abandoned or postponed and played within 7 days of the original scheduled date, all bets stand. Once the 7 days have expired, all single bets are void and wagers refunded. Any Multi-Bet will be recalculated to exclude that leg.
   3. For all statistical based markets (i.e., Top Goal Scorer, Most Disposals etc.), statistics will be taken from the AFL website (www.afl.com.au) for payout purposes.
   4. Any bet on a player is refunded if they are not in the final 22.
   5. All bets stand regardless of venue change.
   6. In the event of a finals match which includes extra time, all markets are paid after the extra time period, except for Margin betting (where the draw is an outcome) and HT/FT doubles.
   7. Premiership markets will include any replays required. A premiership market will not be available once the two grand finalists are known. From this point on, only match betting on the Grand Final will be available.
   8. For match betting on a Grand Final, the betting is specific to the next match played. In the case of a draw, bets will be settled and will not carry over to any replay, and a new market will be framed for any subsequent matches.
   9. Any bets placed on the 'Most Losses' market, are paid on the team which losses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses, the position will be determined by "For and Against" as published by the governing body.
   10. All bets placed on the Top-Vic and Top Non-Vic markets are resulted based on the team finishing higher on the ladder after the Home and Away season. If teams finish on the same number of points - dead heats are decided by percentage.
3. Baseball
   1. Games are official after 5 innings of play. If the home team is leading, the game is official after 4.5 innings of play. The Money Line is paid on the official result of the game as ratified by the official MLB governing body. If a match is underway, and postponed, and no official result determined, bets will stand regardless of when match is due to be re-commenced.
   2. For Run Line betting, the game needs to go 9 innings or 8.5 innings if the home team is ahead for bets to stand. In the case of a scheduled 7 inning game, the game needs to go 7 innings or 6.5 inning if the home team is ahead for bets to stand.
   3. For Run Totals betting, the game needs to go 9 innings or 8.5 innings if the home team is ahead for bets to stand, with the exception being that at any time the Run Total is exceeded, the wager is official. In the case of a scheduled 7 inning game, the game needs to go 7 innings or 6.5 inning if the home team is ahead for bets to stand, with the exception being that at any time the Run Total is exceeded, the wager is official.
   4. Should either of the nominated pitchers withdraw before throwing a pitch, all single wagers are void and refunded whilst affected multiple wagers will be recalculated excluding that leg.
   5. If a game is abandoned or postponed to another date prior to commencing, single wagers are void and refunded, whilst affected multiple wagers will be recalculated excluding that leg. If a match has a change in innings played from originally scheduled all bets will be void.
   6. First Half wagers are based on the first 5 innings, and the full 5 innings must be played, unless the home side is in front after 4.5 innings. In the event any market lands on the flat number, even if 0.0, all bets on the number will be a push
   7. For First Innings wagers, both teams must complete their first innings for bets to stand.
   8. Any bets placed on the Home v Away for the days play, i.e. winning side or total runs for the day, will be void is any game on that designated day does not reach it's natural conclusion i.e., the game must run at least 8.5 innings. If any game is cancelled or postponed, then all bets are also void. The bet is void regardless if the days totals have already been exceeded. If there is a pitching change this does not affect settlement for total ''days'' bets.
   9. In the event of double-headers in the Australian Baseball League (ABL) or any other applicable league, all Game #1 are 7 inning games and are priced and settled accordingly. In the event of the match being scheduled for the full 9 innings all normal rules apply.
   10. If any match is scheduled for 7 innings (or any other match length) by the leagues governing body, and the match is not shortened due to weather or any other reason in play, all bets will stand even if there is nothing specified on the game itself.
4. Basketball
   1. All bets are paid on the official final score which includes any overtime that is played unless otherwise specified, or there is a draw option in the betting.
   2. All matches must run to the completion of the designated normal time period for bets to stand.
   3. If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
5. Boxing
   1. Where a match is abandoned or postponed, the bout must be fought within 14 days of the original scheduled date for wagers to stand. Once the 14 days have expired, all single wagers are void and refunded. Affected multiple wagers will be recalculated excluding that leg.
   2. All wagers on either fighter to win will be decided by the judges' decision, which includes points, technical knockout (TKO), knock out (KO) or disqualification.
   3. If a price is offered for the Draw, in the event of a Draw all wagers on either boxer to win will all be losing bets and the Draw will be the winning option. If there is a "technical draw" determined by the referee due to an accidental cut or similar, then the bout is deemed a no contest and all wagers will be refunded.
   4. In "Pick the Round" betting, if a boxer fails to answer the bell, the fight will be deemed to have ended in the previous round.
   5. If the scheduled number of rounds is changed, then all wagers are void and refunded.
   6. The official stopping of a round before the sounding of the bell does not constitute a full round. A full round is only considered for wagering purposes to have been completed when the bell sounds signifying the end of the round.
   7. An Over/Under (total) listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly one minute and thirty seconds into a three-minute round. Thus, 9 and a half rounds would be one minute and thirty seconds of the 10th round. The halfway point of a two-minute round is at the one-minute mark.
6. Cricket General Rules
   1. All cricket tournament and match markets will be settled on the official tournament results/match scorecards as provided by the ICC or other applicable officiating body. If no results are available, then the website http://www.cricinfo.com will be used for settlement purposes. External factors which result in no further play will be deemed a no result and all wagers voided except those which had been concluded/decided to that point of the match. Test/First-class Matches
   2. If for any reason a match is abandoned (including weather) and before a ball has been bowled, then all bets will be void. If a match ends in a tie, the draw would be deemed a loser and dead heat rules will apply to the other selections for the outright result. If no price is offered for a draw and the match ends in a draw, all wagers will be refunded.
   3. If a team forfeits in its first innings, then all wagers on that match are voided.
   4. Sheffield Shield Matches: In Shield matches where no draw price is offered, wagers will be settled on the team that earns the most points. If teams are equal on points the Dead Heat Rules applies. Limited Overs Matches
   5. Match bets will be settled according to the winner determined by official competition rules, including cases where matches are shortened due to adverse weather conditions or decided by a bowl-off. Any match determined by the toss of a coin will be ignored and wagers will be voided.
   6. If the match is tied and the official competition rules do not determine a winner, the Dead Heat Rules will apply to match bets unless the winner is determined by a bowl off or super over.
   7. If a match is cancelled before play commences and not re-scheduled within 24 hours, all bets are voided.
   8.  Series Betting
   9. In series betting all scheduled matches must be official games regardless of a ball being bowled. If a series ends in a draw and no price was offered for a draw option or if the scheduled number of matches is changed all series betting is voided. Team Total Runs
   10. In matches where we offer Team Total Runs for both teams, all bets placed on Second Innings runs will stand regardless of the score made by the team batting first. In second innings totals if the team batting second does not face a ball all wagers on their second innings total will be voided.
   11. In the event of a reduction in overs, a new set of totals will be offered. If there is a further loss in overs these totals will be void.
   12. In limited overs matches, wagers placed on team total runs stand once the match is official and no more than 10% of the scheduled number of overs is lost. Super Overs do not count for team run totals. High Bat / Run Scorer (Series)
   13. All Top Run Scorer bets will be for the 1st Innings (being the 1st innings of each team, regardless of which team bats first), unless otherwise stated.
   14. Individual match wagers on players not in the starting 11 will be refunded, however series betting is 'all in' regardless of the number of matches played by a competitor. If equal on runs the Dead Heat Rules apply.
   15. All bets refunded if player not in starting 11 however all bets shall stand provided the number of overs needed has been reached regardless of whether your player bats or not.
   16. The following minimum number of overs must be bowled in the relevant innings or the innings completed (concluded) for bets to stand: Test Matches/Sheffield Shield/County - 50 overs 50 over match - 25 overs 40 over match -20 overs 20 over match -15 overs
   17. H2H or group betting markets will be settled on the number of runs scored in the first innings of a match only unless otherwise stated. All Players run Head to Heads / Trios in Test Cricket / First Class Cricket will stand providing all players are in the final 11 regardless of if they bat or not. 50 Over Cricket and 20/20 Cricket, all player run Head to Heads / Trios need all listed players to reach the crease for bets to stand. Most Wickets (including Series)
   18. Individual match wagers on players not in the starting 11 will be refunded, however series betting is 'all in' regardless of the number of matches played by a competitor. If equal on wickets, the Dead Heat Rules apply.
   19. The following minimum number of overs must be bowled in the relevant innings or the innings completed (concluded) for innings bets to stand: Test Matches/Sheffield Shield/County - 50 overs 50 over match - 25 overs 40 over match - 20 overs 20 over match - 15 overs
   20. H2H or group betting markets will be settled on the number of wickets taken in the first innings of a match only unless otherwise stated. Both players must be in starting 11 but do not have to bowl a ball for bets to stand. In the case of two or more competitors finishing with the same number of wickets, Dead Heat Rules will apply.
   21. Wickets taken during a super over do not count towards a player’s final tally. Player Runs
   22. All player runs markets are for the First innings unless stated otherwise. Wagers on this market will stand providing the batsman reaches the crease. Should an innings be shortened due to bad weather or a declaration, or if the player retires hurt, or if the player remains not out, his score at the conclusion of the innings shall determine settlement of bets.
   23. Number of Runs per Session: Total runs scored in a session (including extras) regardless of which team(s) scores the runs. If less than 20 overs are bowled in a session all wagers will be voided unless otherwise stated.
   24. Runs per specified overs: The number of specified overs must be completed for bets to stand unless the innings has reached its natural conclusion, or the result cannot change. Changes to fielding restrictions etc. do not affect the result.
   25. Highest Score First 1st 5/10/15 Overs: If either team's innings is shortened due to external factors all wagers on this market are void unless the result had been determined prior to the announcement. In the event of a tie the Dead Heat Rules will apply.
   26. Highest Opening Partnership: Unless otherwise stated, refers to each team’s First Innings of the game. If either team's innings is shortened after the commencement of play, then all bets on this market will be void. In the event of a tie and no tie option being offered, Dead Heat Rules will apply. If a tie is offered, then wagers on all other options will be settled as losers. If a batsman retires hurt the partnership will be deemed to be the number of runs scored up to the fall of the first wicket.
   27. Team to Hit Most Sixes: If a limited overs match is reduced, all bets will be voided unless a winner has been decided prior to the reduction. Super Overs do not count in determining the number of sixes hit.
   28. U/O 6s or 4s: If a limited overs match is reduced, all bets will be voided unless a winner has been decided prior to the reduction.
   29. First Over Runs U/O: Total number of runs in the first over of a test or limited overs match includes all extras. For all matches played in Australia in event of the number of runs scored being zero all bets will be void. If either team’s innings get shortened prior to the commencement of their innings, all bets on this market shall be void.
   30. Next Over Runs U/O: Total number of runs in a nominated over includes extras. All bets will stand if the match reaches its natural conclusion in that over or if a declaration is made.
   31. First Ball of Match: Bets will be paid on the outcome of the first delivery of a match excluding deliveries declared a 'dead ball'.
   32. Team of Top Match Run Scorer: Pays on the team of which the leading 1st Innings run scorer plays. Over restrictions as per rule Hi Bat/Run Scorer apply. Any reduction in limited overs matches for one side all bets will be voided.
   33. Team Leading after First Innings: For the team batting second other than reaching a natural conclusion, a minimum of 20 overs must be played for bets to stand. Dead Heat Rules applies.
   34. Max Runs / Over: Pays on the most runs scored during any one over of a nominated innings or limited overs game including extras. All bets are void if there is a reduction in overs prior to the commencement of play.
   35. To Score 10/25/50/100 in a Match: Bets on this market will stand if the player is included in the starting eleven, regardless of if the player reaches the crease. Bets placed on any player not named in the starting eleven are void. For Twenty20 Big Bash Matches – Any Player named as an ’X-Factor Player’ that is subbed into a match at the Halfway point of the first innings, will be deemed to have taken part in the match; and will be settled as an active participant in the final eleven, regardless of whether the Player reaches the crease. If a Player is replaced at the Halfway point of the first innings, they will be deemed to have not been part of the final eleven – and bets will be void.
   36. To Score 10/25/50/100 First Innings: This market shall be settled as Yes should any one player score a 50/100 during the first innings. Bets on this market will stand if the player is included in the starting eleven, regardless of if the player reaches the crease. Bets placed on any player not named in the starting eleven are void. For Twenty20 Big Bash Matches - Any Player named as an “X-Factor Player” that is subbed into a match at the Halfway point of the first innings, will be deemed to have taken part in the match; and will be settled as an active participant in the final eleven, regardless of whether the Player reaches the crease. If a Player is replaced at the Halfway point of the first innings, they will be deemed to have not been part of the final eleven and bets will be void.
   37. Highest Single Innings Score of Series: Pays on the team which scores the highest single innings score of a nominated series. Bets will stand if the number of scheduled matches is reduced.
   38. 1st Man Out: The nominated openers must take to the crease for bets to stand. If there is no wicket taken in the nominated innings all wagers are voided. Should either batsman retire hurt before a wicket falls, all bets shall be void.
   39. To Score A Six. Bets on this market will stand if the player is included in the starting eleven, regardless of if the player reaches the crease. Bets placed on any player not named in the starting eleven are void. For Twenty20 Big Bash Matches - Any Player named as an “X-Factor Player” that is subbed into a match at the Halfway point of the first innings, will be deemed to have taken part in the match; and will be settled as an active participant in the final eleven, regardless of whether the Player reaches the crease. If a Player is replaced at the Halfway point of the first innings, they will be deemed to have not been part of the final eleven and bets will be void. Player Wickets
   40. Wickets Per Session: Bets are settled on the number of wickets lost in a nominated session regardless of which team loses them. A minimum of 20 overs must be bowled in a session for bets to stand. Players who retire hurt or declare do not count as wickets.
   41. Next Man Out: If no further wickets are taken or a player retires hurt all bets will be voided.
   42. First Method of Dismissal: If no further wickets are taken or a player retires hurt all bets will be voided.
   43. Fall of 1st Wicket: Should no wickets be taken bets will be settled on the score at the conclusion of the innings. For matches being played in Australia, should the first wicket fall on Zero, all bets shall be void.
   44. Fall of 1st wicket U/O: If a team's innings gets shortened prior to the commencement of their innings, all bets on this market shall be void. Fall of Next Team Wicket: Should no further wickets be taken bets will be settled on the score at the conclusion of the innings. If the innings is shortened due to external factors all wagers are void unless an unconditional conclusion has been reached.
   45. Total Match/Most Run Outs: If either team's innings in a limited overs match is reduced by more than 20% of the original allocation of overs then all bets on this market shall be void.
   46. Match Runouts O/U: Limited Overs - If any overs are lost due to external factors then all bets shall be void unless unequivocally resulted prior to the loss of overs.
   47. Bowler Match Wickets: The nominated bowler must be in the starting 11 and overs of the batting side not to be reduced by more than 20% of the scheduled number of overs. Player Performance Markets
   48. Points will be awarded to the player in the following manner: 1 point per run scored with the bat 10 points per catch taken in the field 20 points per wicket taken with the ball 25 points per stumping carried out by the wicket keeper
   49. Player performance bets will be void (unless an unconditional conclusion has been reached) if the following does not occur; Test matches: A ball must be bowled in the third innings of the match for bet to stand. Limited overs: There must be no reduction in overs for bets to stand unless conclusion unequivocally reached prior to the loss of overs. Any points scored in a Super over will not count towards the player’s final total. Big Bash X-Factor Substitutes
   50. If a player is nominated 12th or 13th man, then all Player Matchups/Trios/Totals Runs and Wickets/Hi Bat/Most Wickets/Man of the Match/Player Performance/Star Players will be void even if the player takes the field.
   51. If a player is named in the starting XI and is subsequently substituted off, all bets on that player will be void.
   52. If a player is not named in the starting XI, however is subsequently substituted into the match, all bets on that player will stand. Concussion Substitutes
   53. If a player is substituted in or out of the match at any time as a concussion replacement, all bets will stand on both the player that is substituted out of the match & also the player that has been substituted into the match.
   54. Most Wickets Winner: In the event that two or more players are tied in the 'Bowler Most Wickets' market, the bowler with the lowest economy rate will be deemed the winner. 
7. Cycling
   1. Cycling bets are settled as per the official classification listing at the time of the podium presentation. Any overturned decisions are not recognised for betting purposes.
   2. Outright markets are conducted on an "All-In" basis. No refunds will be given for non-starters. This will include any Group Betting where the number of competitors is 9 or more.
   3. For any Head-to-Head bets, both cyclists must cross the starting line for bets to stand.
   4. For any Head-to-Head bets, if a cyclist retires, the other cyclist who finishes the race is deemed the winner. If both cyclists retire, whoever retired second is deemed the winner. If this cannot be determined all bets are void.
   5. For Team Matchups, all nominated riders of a team must start the event for bets to stand.
8. Darts 
   1. At least 3 legs must be played, or bets will be void unless otherwise specified.
9. E-Sports
   1. In the event of a game being postponed to another date, the game must resume within 48 hours otherwise all bets will be void.
   2. Results of bets will be settled from the official broadcast, event organizer or publisher.
   3. A Game is deemed to have started once the in-game clock begins. This includes but not limited to picks, bans, weapon purchases and any similar action that influences gameplay.
   4. Where an event involves series betting i.e., BO3 or BO5. and one or more maps are not played due to an unconditional outcome. Bets will be voided for that specific map/match if un-played.
   5. For Best of 1 series. In the event of a draw, dead heat rules will apply to Head-to-Head betting. All other markets will be paid accordingly.
   6. Once a result has been decided and bets have been paid, no refunds are to be made if subsequently a result is overturned.
   7. If a team’s roster is changed with a player replacement or stand-in. All bets on the team stand. If a player withdraws prior to the start of the match/event. All bets will be void on the player.
10. Golf
    1. Bets are refunded for any player that does not tee off in any tournament.
    2. All Tournament Betting includes any playoff holes.
    3. For the Place portion of Each Way bets and other placing bets (ie Top 10), the dead heat rule will apply for players tied for the bottom position.
    4. When a tournament is shortened, wagers will be settled on the official result regardless of the number of rounds played. If any bets have been placed at the conclusion of a day’s play in a tournament where there is no further play, those bets will be void and refunded.
    5. If a tournament is officially abandoned or not completed within 14 days of commencement, all wagers are void unless a result has already been reached.
    6. In all Tournament Group Betting and Tournament Head-to-Head markets (ie Tournament Head to Heads, Nationality, Tournament Group and Trio Betting), all players must complete 36 holes for bets to stand. Playoffs are excluded for betting purposes. All players must complete 18 holes for Round Match betting (i.e., Matchups and Round 2/3Balls)
    7. In any group market, the winner is the player who completes the most holes, and if the players have completed the same number of holes, the player with the lowest score is deemed the winner.
    8. For any market featuring a player to lead at the end of round, that round must reach completion for bets to stand.
    9. In any Make/Miss the Cut market, the player must complete at least 36 holes for bets to stand.
    10. A player is deemed to have made the Cut if the player is eligible to play the round after the Cut is made even if the player chooses not to play on.
    11. For top x markets, all bets are paid after the completion of the nominated regulation holes. Ie if 6 players make a playoff, all 6 players get paid at 5/6 of the face value of the ticket for the purposes of top 5 betting.
    12. A player is not deemed to have completed the holes played in a round if they are not awarded a score for the round completed. If they are Dq''ed but still receive an official score the round is deemed complete.
11. Gridiron
    1. All bets are paid on the official final score which includes any overtime that is played unless otherwise specified.
    2. All matches must run to the completion of the designated normal time period for bets to stand.
    3. If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
12. Handball
    1. All bets are paid on the result from the official governing body. Match much run to completion for bets to stand otherwise all bets will be refunded.
13. Ice-Hockey
    1. For all NHL matches, all Match Winner, Line and Totals markets include any overtime and shootout. If a shootout takes place to decide the outcome of a match, only one goal will be awarded to the winning team. The only market to be resulted at the conclusion of normal time is the Regulation Winner market.
    2. All matches must run to the completion of the designated normal time period for bets to stand.
    3. 3rd Period markets do NOT include overtime unless specifically notated.
    4. If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
14. Mixed Martial Arts
    1. Where a match is abandoned or postponed, the bout must be fought within 2 days of the original scheduled date for wagers to stand. Once the 2 days have expired, all single wagers are void and refunded. Affected multiple wagers will be recalculated excluding that leg. The exception to this rule will be if the bet was placed when the fight was still in the 'unconfirmed fights' list in which case the bets will stand until the date in the comment on the specific event expires.
    2. All wagers on either fighter to win will be decided by the judges' decision, which includes points, technical knockout (TKO), knock out (KO) or disqualification.
    3. If a price is offered for the Draw, in the event of a Draw all wagers on either boxer to win will all be losing bets and the Draw will be the winning option. If there is a "technical draw" determined by the referee due to an accidental cut or similar, then the bout is deemed a no contest and all wagers will be refunded. If there is no draw listed in the betting, then dead heat rules apply and all bets are paid as half face value.
    4. In "Pick the Round" betting, if a fighter fails to answer the bell, the fight will be deemed to have ended in the previous round.
    5. If the scheduled number of rounds is changed, then all wagers are void and refunded.
    6. The official stopping of a round before the sounding of the bell does not constitute a full round. A full round is only considered for wagering purposes to have been completed when the bell sounds signifying the end of the round.
    7. For all stat based markets and for any official ruling, ufc.com will be the source of all results.
    8. An Over/Under (total) listed on a fight represents the total number of completed rounds. The halfway point of a round is at exactly two minutes and thirty seconds into a five-minute round. Thus, 2 and a half rounds would be two minutes and thirty seconds of the 3rd round
    9. Decision No Bets - Pays on the winner of the fight if only the fight does not go to the judges. If the fight is decided by the judges at any point in the fight, then the bets will be void. For this specific case, wagers will have action only if the fight is decided by KO, TKO, DQ, or submission.
15. Motor Racing
    1. All bets placed on Motor Racing are settled as per podium presentation. Any overturned decisions after the podium presentation are not recognised for betting purposes.
    2. All outright markets are conducted on an "All-In" basis. Therefore, no refunds are paid on any competitor who is a non-starter.
    3. For Head-to-Head matchups, both drivers must cross the starting line for bets to stand.
    4. Pole position is determined by the fasted lap in Q3. If Q3 isn’t completed, the fastest qualifying time in Q2, or Q1 if Q2 isn’t completed. Free Practice times or any other method of determining pole will result in bets being void.
    5. On Safety Car "Yes/No" markets, a virtual safety car will not count as a Safety Car.
    6. The Dead Heat rule will apply to first retirement bets where more than one competitor retires on the same lap number.
16. Netball
    1. All bets on Match Winner, Line and Totals markets are paid on the official final score which includes any overtime that is played unless otherwise specified.
    2. All matches must run to the completion of the designated normal time period for bets to stand.
    3. All Margin Bets and Half Time/Full Time Doubles are paid on the result at the end of normal time. Extra time is not included.
    4. If a match finishes in a draw and no extra time is played, all head-to-head bets are paid under the Dead Heat Rule i.e., all bets are paid at half face value of the ticket.
    5. If a game is abandoned, postponed to another date, the game must resume within 24 hours otherwise single bets are void and wagers will be refunded. Affected multiple wagers (parlays) will be recalculated excluding that leg.
17. Rugby League
    1. Payouts are based on the official declared result.
    2. Full Time markets include any extra time.
    3. Normal Time markets do not include any extra time.
    4. Second Half markets do not include any extra time.
    5. Dead heat rules apply to any head-to-head bet that doesn’t offer a draw or equivalent option.
    6. When a match is abandoned or postponed and played within 7 days of the original scheduled date, all bets stand. Once the 7 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any multi bet will be recalculated to exclude that leg.
    7. For Time of First/Last Try Markets, payouts are based on the official clock.
    8. All Try Scorer bets are based on who is recorded as the try scorer on the official NRL site. Even in the event of a Penalty Try if a player is awarded the try, they will be credited with the try for betting purposes. If no player is credited with a try, and only deemed a ''Penalty Try'' then this try is not counted in any player try scoring markets.
    9. Any bet on a player is refunded if they are not in the squad of 17.
    10. All bets stand regardless of venue change.
    11. Any bets placed on the 'Most Losses' market, are paid on the team which losses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses the position will be determined by "For and Against" as published by the governing body.
    12. All bets placed on the Top-NSW and Top Non-NSW markets include any finals action. If more than one team gets eliminated in the same week of the finals, then Dead Heat Rules Apply.
    13. All bets placed on the Halfway leader market are decided at the half way point of the season unless a specific round is nominated. If two or more teams are on the same amount of competition points, the team with the best for and against are deemed the winner of this market.
18. Rugby Union
    1. Payouts are based on the official declared result, including the end of any additional extra time. If the result of a match is a Draw after extra time, Dead Heat rules apply for Head-to-Head markets. Conditions do apply to some specific markets, namely with a Draw as any option. HT/FT Doubles and all Margin Bet types are resulted at the end of normal time, excluding any extra time played. A price for the Draw will always be included in Margin Betting.
    2. When a match is abandoned or postponed and played within 7 days of the original scheduled date, all bets stand. Once the 7 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any MultiBet will be recalculated to exclude that leg.
    3. If a match does not commence or is cancelled prior to the conclusion of the 1st half, all bets are VOID regardless of the official result. If a match is abandoned in the second half, the match result is paid, and all other markets are void unless there has been an unconditional outcome reached.
    4. Any bets placed on the 'Most Losses' market, are paid on the team which losses the most games throughout the season. Points deducted because of breaches of rules or regulations are excluded for resulting purposes. In the event of more than one team having the same number of losses the position will be determined by "For and Against" as published by the governing body. 
    5. For Time of First/Last Try Markets, payouts are based on the official clock.
    6. Any bet on a player is refunded if they are not in the squad of 22.
    7. In the case of a Penalty Try being the First Try - all First Try Scorer bets carry over to the 2nd Try. If a Penalty Try is the Last Try, all Last Scorer bets pay on the 2nd last Try Scorer.
    8. All bets stand regardless of venue change.
    9. For Six Nations betting, the grand slam refers to a victory against all other teams in the competition. The Triple Crown refers to one of England, Scotland, Ireland or Wales defeating the three other teams in the market. Draws are not considered victories.
    10. For the purposes of determining the outcome of any Try Conversion market, a penalty try will not be considered if 7 points are automatically awarded (no conversion attempt). In this case, the outcome of any Try Conversion market will be determined based on the occurrence of the next 5 point try scored where a conversion attempt is made.
19. Snooker
    1. For bets to stand both players must start the match and the match must run to completion.
20. Soccer
    1. All bets are paid on the result at the end of normal time. This includes any injury time added by the referee. Extra time and penalty shootouts do not count in determining the final result of any match where a Draw price is quoted.
    2. For some matches, a 'To Qualify/Progress or Tournament Winner' market may be available. For these markets, no Draw price is quoted therefore the result is paid at the conclusion of the match whether that be in normal time, extra time or after a shootout. 
    3. All exotic markets unless specified are always paid at the conclusion of normal time (including injury time).
    4. When a match is abandoned or postponed and played within 2 days of the original scheduled date, all bets stand. Once the 2 days have expired, all single bets that have not already reached a conclusion are void and wagers will be void. Any Multi-Bet will be recalculated to exclude that leg.
    5. In the event a match does not run for 45-minute halves (plus injury time) all bets on the match are void unless the length of the halves is known well in advance of betting and the odds are priced accordingly.
    6. For all "First Goal Scorer" markets, "To Score A Goal" markets, etc. - if no goals are scored all bets are deemed losers.
    7. For the market ''To Be Shown A Card'' any bet on a specific player has action provided they take the field at some point during a match. Bets are only void if a player does not take the field at all.
    8. If a match is suspended before full time is reached, and not completed the same day, (local time of the match site) bets on the outcome of the match are considered void and all stakes will be returned. If any outcome has reached a guaranteed outcome bets will be paid accordingly.
    9. For the purposes of First Goal Scorer/ Any Time Goal scorer markets etc., an Own Goal is ignored for these markets. In the case of ''First Goal Scorer'' all bets carry over to the second goal scorer. In the event there are no further goals scored all bets are deemed losers. For all other player-based goal scorer markets any own goal scored is ignored.
21. Surfing
    1. All bets stand regardless of the length of any delay or change of venue.
    2. All outright markets are based on an 'All-In' basis. No refunds will be given for non-starters.
    3. For each-way betting, dead heat rules apply for surfers knocked out in the semi-final stage.
    4. For Heat Betting, round matchups and tournament matchups, all surfers in that heat must enter the water for bets to stand.
22. Swimming
    1. Betting on the winner of an event is offered on an "All-In" basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meet.
    2. All bets will be paid on the official result as per the podium presentation. However, if a protest occurs and the official results change inside of 24 hours, then the event will be re-settled. No doping cases will be considered and as such, the result available 24 hours after the event will be deemed binding regardless of further protests or changes to the official result.
    3. A participant that is disqualified due to an infringement (eg False Start) will be deemed to have taken part in the event.
23. Table Tennis
    1. If a player withdraws or is disqualified after the first set has been completed, the player progressing to the next round or who is awarded the match by the umpire will be considered the winner and all head-to-head wagers will be paid as such. If the first set has not been completed, all match bets will be void.
    2. If a match does not run to conclusion, any markets (except for match betting) that are not unconditionally determined will be void.
    3. For any wager on handicap or total games, the match must run to conclusion or bets will be void, except if the result of either option is already determined.
24. Tennis
    1. A match is deemed to have started with the first serve of the match. Tennis outright bets are accepted ''all in'' and if a player withdraws before or during a tournament the bet stands.
    2. In the event of a match not taking place or if a player is given a walk over, bets on this match are void.
    3. In the event of a change in the number of sets to be played, match bets and first set market bets will stand, all other markets will be void.
    4. If a player withdraws or is disqualified after the first set has been completed, the player progressing to the next round or who is awarded the match by the umpire will be considered the winner and all head-to-head wagers will be paid as such. If the first set has not been completed, all match bets will be void.
    5. If a match does not run to conclusion, any markets (except for match betting) that are not unconditionally determined will be void.
    6. For any wager on handicap or total games, the match must run to conclusion or bets will be void, except if the result of either option is already determined.
    7. All bets on the 'Set Betting' market are void if the match does not run to completion. Except if there is no possible chance of the bet being successful. Ie Back player X to win 2-0 and already lost first set prior to retiring.
    8. 1st Set Score and 1st Set Winner bets are finalised upon completion of the first set regardless if the remainder of the match runs to completion.
    9. For the avoidance of doubt, it is possible for a player to lose the match but cover a minus handicap. Ie Player A is -1.5 - if they lose the match 67, 60, 67 they will still cover the minus handicap.
    10. If a player retires and no tie break already played, then the market is void. If a tie break has already been played, the market is paid as yes.
    11. If a retirement occurs before the completion of the 2nd set in a best of 3 set match, or before the completion of the 4th set in a best of 5 set match, bets on the 'Number of Sets' market are void. If a retirement occurs after the completion of the 2nd set in a best of 3 set match, the 'Number of Sets' market will be resulted as a 3 set match. If a retirement occurs after the completion of the 4th set in a best of 5 set match, the 'Number of Sets' market will be resulted as a 5 set match.
    12. For exhibition or non-tournament matches, if a match is delayed and is not played within 24 hours of the scheduled start time, then all bets will be void. This rule does not apply to tournament matches.
25. Volleyball
    1. All bets paid on the official result as per the governing body. 
    2. Match must run to completion for bets to stand
    3. Any points tallied during the so called 'Golden Set' (aka 6th Set) will not count for settlement of that match.
26. Yacht Racing
    1. Outright markets (including Handicap Betting) are conducted on an "All-In" basis. 33.2. All bets are settled as per podium placing. Post-podium, TopSport does not recognise overturned decisions for betting purposes.
27. Olympics
    1. Betting on the winner of an event is offered on an "All-In" basis. No refunds will be given for non-starters or for competitors who retire or are disqualified mid-meet.
    2. All bets will be paid on the official result as per the podium presentation. However, if a protest occurs and the official results change inside of 24 hours, then the event will be re-settled. No doping cases will be considered and as such, the result available 24 hours after the event will be deemed binding regardless of further protests or changes to the official result.
    3. A participant that is disqualified due to an infringement (eg False Start) will be deemed to have taken part in the event.
28. Other (Non-Sport/Specials)
    1. All bets are valid until a result is officially declared, regardless of any delays in the announcement, extra voting rounds etc. which would be needed for the outcome to be announced.
    2. Once a contestant has been eliminated/evicted from a TV show, that bet is deemed to have lost. Should the same participant re-enter the competition later, he/she will be treated as a new contestant, thus previous bets will be settled as lost. 3
    3. In the event of the show terminated before an official winner is declared, bets will be settled as a tie (dead heat) between contestants who have not been eliminated. Any bet placed on a contestant who has already been eliminated will be deemed as lost.

1. Southern Cross Bet's Promotional products (Promos) are only available to individuals who are permitted by their State or Territory laws to participate in the Promo (SA residents are currently excluded from Promos).
2. Promos are only available to genuine recreational gamblers who act in good faith and within the spirit of the Promos' intent as determined by us. 
3. We reserve the right to exclude any customer from using our Promos where there has been a contravention to our Wagering Rules or any of our Terms & Conditions, or if we consider your actions are not within the spirit of the Promos intent or abusing the promotion. Without limitation, the following shall constitute an abuse of Southern Cross Bet's promotional products:
   1. Where the Customer's total bets on promotional events or products (either in terms of turnover or number of bets placed) equals or exceeds the Customer's total bets on non-promotional events or markets. For the purposes of calculating turnover or the number of bets on non-promotional events, only bets placed at a dividend of $1.50 or higher will be taken into consideration.
   2. Where, in the reasonable opinion of Southern Cross Bet, a Customer is creating multiple accounts, or otherise colluding with multiple account holders, in order to 'stockpile' promotions or acquire the benefit of more than their prescribed allotment of promotional products.
   3. Allowing a third party direct or indirect access to the Customer's betting account.
4. Expiry - Promo Bonuses are valid for 7 days after issue.
5. Bonus Bets or Boosted bets are not eligible for any Promos.
6. First Bet - the promo applies only to the first in time Fixed Odds Win bet on the relevant event by an eligible customer. If you place more than one bet on the event, the first bet will be the only one eligible.
7. One member per household - Only one member per household is eligible for a promotion and the account must be solely operated by the account holder to be eligible. 
8. SCB Money Back Specials - Racing
   • Money Back for 2nd or 3rd - place a bet on selected promoted 'Money Back' races, and your horse runs 2nd or 3rd, you may be eligible to get your money back in bonus bets equivalent to your original bet stake, up to $50. 
   • Due to the increased prevalence of syndicates, this promotion is now only available to customers who have wagered on a management determined number of non-promo events prior to becoming eligible
   • Where the field has seven (7) or less runners, the bonus will only be paid out to 2nd place. 
   • Bets on races with less than five (5) runners will not be eligible for this promotion.
   • Applies only to the first in time Fixed Odds Win bet placed on the relevant race by an eligible customer. If you place more than one bet on the race, the first bet will be the only one eligible.
   • Single bets only.
   • Bonus bets, Boosts,  bets placed on the Tote Price or as part of a multi or exotic are excluded from this promotion.
   • Non-final field markets also known as 'Futures markets' are not eligible for this promotion.
   • The bonus will be paid as a separate transaction to your account after the result has been made official.
   • The bonus will be valid for 7 days after it is issued.
   • If management suspect the account holder is part of a syndicate that is solely using the account to generate money back bonuses, then management may request evidence to support the account was solely used and funded by the account holder, and no interaction with a third party at any part of the process prior to allowing funds to be withdrawn.
9. Protest Payout
   • ​If your runner comes first but is relegated as a result of an upheld protest, then you may be eligible to be still paid out as a winner in bonus bets.  ​
   • Only applies to Australian Thoroughbred races where the horse that is first past the post is relegated. Where a horse finishes in 2nd or 3rd and falls out of a placing as a result of the protest, there will not be a Protest Payout.
   • Applies only to the first in time Fixed Odds Win bet or Win portion of an Each Way Bet placed on the relevant race by an eligible customer. If you place more than one bet on the race, the first bet will be the only one eligible.
   • Bonus bets, bets placed on the Tote Price or as part of a multi or exotic are excluded from this promotion.
   • Maximum payout in bonus bets is $250 per customer per race.
   • The bonus will be paid as a separate transaction to your account within 2 hours after the result has been made official.
   • The bonus will be valid for 7 days after it is issued.
10. Dead Heat Payout
    • If your runner comes first and is part of a Dead Heat, then you may be eligible to be still paid the full dividend.  
    • Applies to Australian Thoroughbred, Harness and Greyhound races where there has been a dead-heat for 1st place. Dead-heats for 2nd or 3rd do not receive the payout.
    • Applies to Fixed Odds Win bets or Win portion of a Fixed Odds Each Way Bet placed on the relevant race by an eligible customer.
    • Bonus bets, bets placed on the Tote Price or as part of a multi or exotic are excluded from this promotion.
    • Maximum payout is $500 per customer and will be paid to your account within 2 hours after the result has been made official. 
11. Events
    • Eligible customers must have opened their account before the event promotion was released.​
    • Southern Cross Bet holds the right to cancel any ticket a customer has redeemed at any time.

1. Eligibility 
   • The Southern Cross Bet Loyalty Rewards program is a loyalty program in which all Southern Cross Bet Customers are eligible to participate (except for corporate bookmakers). 
   • Southern Cross Bet Customers are automatically included in the Loyalty Rewards program upon joining and are deemed to have accepted the terms and conditions relating to said program. The terms and conditions of the Loyalty Rewards program shall be read in conjunction with all other terms, conditions and rules promulgated by Southern Cross Bet from time to time.
   • Southern Cross Bet Customers may terminate their participation in the Loyalty Rewards program at any time either by opting out online or by contacting Southern Cross Bet.
   • Southern Cross Bet reserves the right to suspend or terminate the Loyalty Rewards program at any time without notice and, if they do so, any Loyalty Rewards Points accrued by Customers may, at Southern Cross Bet's sole and absolute discretion, be forfeited and/or expunged.
2. Accrual - Southern Cross Bet Customers will accrue Loyalty Rewards Points based on their account activity including any deposits they make. Loyalty Rewards Points will be accrued on the following basis:
   • Betting on any racing bet - client receives 2 points for every $5 spent providing the price was $1.20 or higher.
   • Betting on sport (single bets) - client receives 1 points for every $5 spent providing the price was $1.20 or higher.
   • Betting on sport (multi bets) - client receives 2 points for every $3 spent providing the price was $1.20 or higher.
   • Customers can view their Loyalty Rewards Points balance in the Benefits tab of the My Account section of the Southern Cross Bet website or App.
   • A maximum of 500,000 Loyalty Rewards Points can be accrued by a Southern Cross Bet Customer each week. For the purposes of this clause, a week shall be defined as the period running from 12:00am each Sunday to 11:59pm on the following Saturday.
   • A maximum of 2,000,000 Loyalty Rewards Points can sit as a balance at any one time. Once points are redeemed, they accrue as normal.
   • Any Loyalty Rewards Points accrued in respect of bets or transactions later cancelled for any reason whatsoever (including, without limitation, at the request of a customer or owing to the abandonment of an event or scratching of a runner), will be automatically deducted from the Customer's Loyalty Rewards Points balance.
   • Loyalty Rewards Points may, at the discretion of Southern Cross Bet, be annulled or expired if a customer has not registered a wager with Southern Cross Bet for a continuous period of six (6) months or more.
3. Turnover Requirements for Issuing Loyalty Rewards Points Following Deposits - The issuing of Loyalty Rewards Points on account of successful deposit will be deferred until the deposited funds have been turned over in full, once at a minimum dividend of $1.60 or higher (NB if the wager is a tote bet, the fixed price of the wager at the time it is placed is used for the purpose of this calculation.). The Loyalty Rewards Points will be automatically issued upon satisfaction of the turnover requirements.
4. Redeeming Loyalty Rewards Points  - Customers may redeem Loyalty Rewards Points at their discretion via the Benefits tab in the My Account section of the Southern Cross Bet website and App. Customers can also set-up facility whereby they can automatically redeem Loyalty Rewards Points once their Loyalty Rewards Points balance exceeds the specified automatic redemption figure. The Customer will be automatically credited with a Bonus Bet within thirty (30) minutes of their Loyalty Rewards Points Balance exceeding the automatic redemption figure.
5. Fair Use Policy  - Southern Cross Bet reserves the right to, at any time, exclude any Customer from the Southern Cross Bet Rewards Program if Southern Cross Bet determines, at its sole and absolute discretion, that the Customer is abusing or has abused the promotion. Without limitation, the following shall constitute abuse of the promotion by a Customer:
   • Allowing a third party direct or indirect access to the Customer's Southern Cross Bet betting account; and
   • Opening multiple accounts to circumnavigate maximum weekly points.
   • In the event that a customer is excluded from the Southern Cross Bet Rewards Program pursuant to this Fair Use Policy, Southern Cross Bet Management reserves the right to remove all Loyalty Rewards Points from that Customer's account and expire any Loyalty Bonus Bets earlier redeemed by the Customer using Loyalty Rewards Points.
6. Loyalty Rewards Bonus Bets Promotions - The following rules regarding the Loyalty Bonus Bet promotion are in addition to, and shall not adversely affect, Southern Cross Bet's other rules regarding Bonus Bets and other promotions.
   • As part of the Loyalty Rewards program, Southern Cross Bet Customers are entitled to redeem $1 in Loyalty Rewards Bonus Bets for every 100 Loyalty Rewards Points that they have accrued.
   • Loyalty Rewards Bonus Bets may be placed on any product except for racing exotics and multi-leg bets.
   • Bets placed using Loyalty Rewards Bonus Bets will not accrue any Loyalty Rewards Points.
   • Where a wager placed using a Loyalty Rewards Bonus Bet is successful, only the winnings portion from that wager will be credited to the Customer's cash balance. The initial stake (which consisted only of a Loyalty Rewards Bonus Bet) will not be returned to the Customer. To clarify by example, if a Customer places a $50 Loyalty Rewards Bonus Bet on a runner at $5 and that runner were to win, the total returns for that wager would ordinarily be $250.00 comprising the initial stake of $50.00 and winnings of $200.00, however, only the winnings of $200.00 will be credited to the Customer's cash balance. In the event that a dead-heat occasions the returns of a wager placed using a Loyalty Rewards Bonus Bet to be less than the initial stake, then no funds will be credited to the Customer's cash balance. To clarify by example, if a Customer places a $50 Loyalty Rewards Bonus Bet on a runner at $1.90 and that runner is involved in a 2-way dead-heat, the total returns for that wager will be $47.50 and therefore no funds will be credited to the Customer's cash balance.
   • Loyalty Bonus Bets will expire if they are not used within thirty (30) days of redemption by the Customer.  
7. Termination - Customers may terminate their participation in the Southern Cross Bet Rewards Program at any time by contacting the Southern Cross Bet office. Southern Cross Bet reserves the right to suspend or terminate the Southern Cross Bet Rewards Program at any time without notice and, if they do so, any Loyalty Rewards Points accrued by Customers may, at Southern Cross Bet's sole and absolute discretion, be forfeited and/or removed.

1. Please contact Southern Cross Bet and explain the dispute you have.
   
   Email: [email protected]
   
   If we are unable to resolve the dispute, and it relates to Minimum Bet requirements for NSW Thoroughbred Races, you can lodge a complaint with Racing NSW online at: https://www.racingnsw.com.au/minimum-bet-limits-complaints-report/

1. From time to time we will review our Terms and Conditions and we reserve the right to change the Terms and Conditions at any time. Changes to the Terms and Conditions will come into effect immediately upon notification on our Website.